PRIVACY POLICY
Effective Date: 10 August 2026
1. Introduction
Welcome to Property24.
Property24 (“Property24”, “we”, “us”, or “our”) is a real estate service operated by a registered real estate agent in Tamil Nadu.
TNRERA Registration No.: TN/Agent/014/2019
We respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, when it may be shared, and how you can contact us regarding your information.
By submitting your details through our website, advertisement, enquiry form, Google Ads lead form, Meta (Facebook/Instagram) lead form, WhatsApp, or other Property24 enquiry channels, you acknowledge this Privacy Policy.
2. Information We Collect
When you make a property enquiry with Property24, we may collect:

• Name

• Phone number

We only request information that is reasonably necessary to respond to your property enquiry.
We do not intentionally request sensitive personal information through our standard property enquiry forms.
3. How We Use Your Information
We may use the information you provide to:

• Respond to your property enquiry

• Provide information about properties and real estate projects

• Provide information regarding prices, availability, specifications and amenities

• Understand your property requirements

• Arrange a site visit or property consultation

• Connect you with the relevant builder, developer or authorised project representative when necessary to respond to your enquiry

• Follow up regarding your enquiry

• Provide customer support

• Maintain enquiry and business records

• Improve our website, services and advertising campaigns

Your information will be used for legitimate purposes related to your property enquiry and Property24's services.
4. Communication With You
When you submit your name and phone number to Property24, you understand that Property24 or a relevant property/project representative may contact you regarding your enquiry.
Communication may take place through:

• Phone calls

• SMS

• WhatsApp

• Other appropriate communication channels

You may ask us to stop contacting you for marketing or follow-up communications at any time.
5. Sharing of Your Information
Property24 does not sell or rent your personal information.
To respond to your property enquiry, we may share your name and phone number with:

• Relevant property developers or builders

• Authorised project representatives

• Relevant sales teams

• Service providers who help us operate our business, website, enquiry management, advertising or communication systems

We only share information when reasonably necessary for legitimate business purposes, including responding to the property enquiry you submitted.
Where third-party service providers process information on our behalf, we expect them to handle that information appropriately and in accordance with applicable requirements.
6. Advertising Platforms
Property24 may advertise its real estate services and property opportunities through third-party advertising platforms, including Google, Facebook and Instagram.
If you submit your information through an advertising platform's lead form, that platform may also process information in accordance with its own privacy policy.
Property24 may receive the information you voluntarily submit through such lead forms for the purpose of responding to your property enquiry.
7. Cookies and Advertising Technologies
Our website may use cookies, pixels, tags, analytics tools and similar technologies to:

• Operate and maintain the website

• Understand website usage

• Measure advertising performance

• Improve our website and services

• Understand how visitors interact with our advertisements

• Support advertising and remarketing activities where applicable

Third-party advertising and analytics providers may process information in accordance with their respective privacy policies.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Data Security
Property24 takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no website, electronic transmission or data-storage system can be guaranteed to be completely secure.
We encourage users not to submit sensitive personal information through ordinary property enquiry forms.
9. Data Retention
We retain your personal information only for as long as reasonably necessary to:

• Respond to and manage your property enquiry

• Provide requested services

• Maintain legitimate business records

• Comply with applicable legal or regulatory requirements

• Resolve disputes

• Protect our legitimate business interests

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and business requirements.
10. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:

• Request information about personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information where applicable

• Withdraw consent where processing is based on consent

• Request that we stop contacting you for marketing purposes

• Raise a privacy-related complaint or concern

To exercise an applicable right or make a privacy request, please contact Property24 using the contact details provided below.
11. Third-Party Websites
Our website, advertisements or communications may contain links to third-party websites, including property developer websites and other external services.
Property24 does not control the privacy practices of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
12. Children's Privacy
Property24's services are intended for individuals seeking information about residential, commercial or investment properties.
We do not knowingly request personal information from children.
13. Changes to This Privacy Policy
Property24 may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
Any updated Privacy Policy will be published on this page with a revised effective date.
14. Contact Us
Property24
Registered Real Estate Agent
TNRERA Registration No.: TN/Agent/014/2019
Email: property24ind@gmail.com
Phone:93635 02468
Website:www.property24india.com